Privacy Policy

Introduction

  • This Privacy Policy explains how PopAuctioon (hereinafter, "we") collect, use and protect the personal information of users who access, register or participate in our online auction platform.

What information do we collect

Information you provide directly

  • - Name and surname
  • - Email and phone number
  • - Shipping and billing address
  • - Purchase or bid history
  • - Identity verification (if applicable)
  • - Payment information (handled directly by Stripe through secure forms; we do not store or access your card details).

Information we collect automatically

  • - IP address, browser and operating system
  • - Browsing activity
  • - Recordings in live events (only the auctioneer or host video stream is recorded. Users participating as viewers are not recorded or captured in video or audio).
  • - Cookies (see Cookies Policy)

What we use your data for

  • - Manage your account and auctions
  • - Validate your identity
  • - Process payments and shipments
  • - Transactional communications
  • - Personalization and service improvement
  • - Fraud prevention and security
  • - Compliance with legal obligations

Legal basis for processing

  • - Consent
  • - Contract execution
  • - Legal obligation
  • - Legitimate interest

Who we share your information with

  • - Technical providers and payment platforms
  • - Email marketing and customer service tools
  • - Authorities if legally required
  • - We never sell your personal data nor share it with third parties for advertising purposes.

Data retention

  • We keep your data as long as you have an active account or maintain a relationship with us. Afterwards, we will keep it blocked only for the necessary time to comply with legal or contractual obligations.

Information security

  • We apply appropriate technical and organizational measures to protect your data. Payments are processed securely and tokenized. You are also responsible for protecting your access credentials.

Your rights

  • - Access, rectify or delete your data
  • - Limit or object to the processing
  • - Withdraw your consent
  • - Request data portability
  • To exercise these rights, you can write to us at [email protected]. We respond within a maximum of 30 days.

Minors

  • Our platform is not intended for users under 18 years old. If you are a minor, you should not register or use our services.

Changes to this policy

  • We may update this Privacy Policy. We will notify any relevant changes through the website or by email.

Contact